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Privacy Policy

This is the privacy policy of Central Counselling & Training Service (CCTS).

Contact information

Central Hall
St Mary Street
SO14 1NF Southampton
United Kingdom

You may contact us for any enquiries or questions related to our privacy policy by email at . Or you may contact us by phone on 02380 237230.

Our commitment to your privacy

We have the highest respect for your privacy and want to ensure you that we will not distribute, sell, lease, or share your personal information to any third party for commercial reasons, unless we are required by law.

Dispute resolution

Disputes will be handled by an representative of CCTS. We will promptly correct any errors.

Data collection & use

When visiting web sites certain information about you and your computer can sometimes be collected. This section explains what information CCTS collect, and how it is used.

Only in case of your volunteered requests concerning our services we will gather and secure personal information of those who communicate with us via e-mail, phone or website. Such as details in completed contact form (name, e-mail, mobile, telephone number and other relevant information related to our services).

This will be used to contact you, to understand your needs, to improve and promote our services.

How to access or correct information

Upon your request we can provide your personal information that we have collected via the contact form or in case of wishing to correct inaccuracies, you can email us at the address listed at the top of this page. To protect your privacy and security, we will also take reasonable steps to verify your identity before making corrections.

If you do not want to receive e-mail or telephone calls from us in the future related to our services please let us know by sending us e-mail at the above address.

Use publicly available information

Information that is publicly available about your organization may appear on our website. For example, we may provide a link to your website if your website publicly links to ours. We provide this as a service to our customers, and honor all requests to correct or remove such information.

Cookies & Google Analytics

A cookie is a small data file that a website may write to your hard drive when you visit them.

CCTS uses the Google Analytics service to monitor use of our Web site. Google, Inc require us to display the following notice to all users of the site:

Conditions of Use
This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. [note:] By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Note: CCTS's advice: This is Google's text, the web pages on our website will display fully - with no loss of function - even if cookies are turned off in your browser settings.

Notification of changes

If our information practices change in the future we will post the policy changes to our web site to notify you of these changes and provide you with the ability to opt out of these new uses.

If you feel that this site is not following its stated information policy, you may contact us at the above address or phone number.

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